Shipping policy

Shipping Policy - Cost-Efficient and Reliable:

At GISEI Media, we strive to offer you the most cost-efficient and reliable shipping options to ensure your manga reaches you promptly and securely. Please review our shipping policy below:

1. Shipping Zones and Rates:

- We offer shipping within the United States and internationally to select countries.
- Shipping rates vary based on your location and the weight of your order. To determine the exact shipping cost, simply enter your shipping address during the checkout process.

2. Processing Time:

- We process orders within 5 to 7 business days from the date of purchase.
- Please note that during peak seasons or special promotions, processing times may be slightly extended, but we'll always keep you informed of any delays.

3. Shipping Methods:

- For domestic orders within the United States, we primarily use standard shipping options such as USPS, UPS, or FedEx Ground to ensure cost efficiency and reliable delivery.
- For international orders, we partner with reputable carriers to offer you economical and trackable shipping services.

4. Estimated Delivery Times:

- Domestic orders within the United States typically arrive within 3 to 7 business days from the shipping date.
- International orders may take 7 to 30+ business days for delivery, depending on the destination and customs processing times.

5. Order Tracking:

- For your convenience, we provide order tracking information for all shipped orders. You will receive an email with tracking details once your order has been dispatched.

6. Customs and Duties:

- For international orders, please be aware that customs duties and taxes may apply, and the recipient is responsible for covering any associated fees.

7. Multiple Items:

- If you order multiple items, they may be shipped separately to ensure faster delivery. You will receive separate tracking details for each shipment.

8. Shipping Restrictions:

- Due to international regulations and shipping constraints, we may be unable to deliver to certain countries. If you encounter any issues during checkout, please contact our support team for assistance.

9. Undelivered Packages:

- In the rare event that a package is returned to us due to an incorrect address or failure to claim the package, we will gladly resend it upon confirming the correct address and covering the shipping costs.

For any shipping-related inquiries or assistance, please contact our customer support team at support@giseimedia.com.

Thank you for choosing GISEI Media! We appreciate your support and look forward to delivering a cost-efficient and enjoyable shopping experience.